resident and leaseholder handbooks

We understand that people lead busy lives and with that in mind we have created quick reference handbooks which contain key information about your new home.

Allsop Letting and Management manages properties for both property leaseholders and for renters. Please select the box below which is relevant to you.

The handbooks contain useful information including contact numbers, fire and gas safety advice and information about reporting repair and maintenance issues.

If there are any aspects of the service we provide that you are not happy with, the handbook also details the process the company has in place to deal promptly with issues and complaints. Our key priorities are the safety and satisfaction of the residents who live in the properties we manage, and we want to hear from you if you do not experience the level of service that you would expect so that we can act on your comments and improve our service.

If you would like to let us know your thoughts about our service, please fill out a feedback form. If there is something we have done which you thought was really good, we want to hear about that too!