reserving a property
When you have taken the 3D virtual online tour, or viewed in person, and decided you would like to reserve the property you can do this online by visiting the property’s details page and clicking on the “reserve” button. After you have provided some basic information you can then make an advance payment to reserve the property whilst referencing is carried out.
The advance payment is made up of the referencing and administrative costs to process your application. The amount of the advance payment is clearly marked for each property, so you can check exactly how much you will pay to reserve the property before making the payment. We will send you a confirmation of payment email as soon as the payment has been made.
If the landlord withdraws the property from the market for any reason before you have signed the tenancy agreement you will be refunded your advance payment in full.